Stress

How to Deal With Things Out of Your Control

Feeling out-of-control is so frustrating. I’ll be honest… a LOT of things have felt out-of-control this year. I’m moving, packing, and budgeting for a major home renovation, while dealing with some health issues.

I’ve been relying on some of the coping skills I’ve researched, like “locus of control,” but ALSO adding some new ones of my own that seem to be working for me.

Are you feeling stressed or frustrated at things that are out of your control? Check out what I’m doing and see if it’ll work for you, too.

And comment below about what’s keeping you up at night, so we’ll all be in it together!!!

How To Use Humor in a Crisis

One of the fastest ways to stop freaking out when life is stressful is to use humor. But do you know how to tap into the funny stuff in life, even when things stink?

Well, thanks to a broken rib, I’ve had a crummy week. But it reminded me of how to laugh my way through the difficult moments. Here’s what you can do, even BEFORE things get stressful, to help you survive the tough times with a little humor.

How to Tell Your Boss You’re Feeling Burnout

With all the hours you spend at your job, it’s normal if you feel stressed at work (and yeah, I say “if” knowing full well that you ARE stressed at work a lot of the time, if the numbers are right.) And if you’re TOO stressed, you’re at risk of burnout.

Burnout is a leading cause of unnecessary job turnover, and yet it keeps happening because no one seems to know exactly how to handle it. Companies have few official resources for employees at risk of burning out, bosses don’t know how to address it, and employees worry that if they bring up their stress levels, they’ll be labeled “incapable” or “whiny.” Until we can address the ways our society has glorified stress as being a symbol of importance (I’m working on it, I promise!), it will be up to individuals to speak up for ourselves in a way that doesn’t risk our career success.

So how do you say “I’m about to burnout!” to your boss without committing career suicide?

Be Clear About What You Mean

It might be best to not even say the word burnout to your boss. If you think your boss might judge you for being stressed, or be the kind of manager who doesn’t care about your mindset as long as work gets done, then you can have this conversation without ever saying “burnout.” Instead, bring up specific challenges you’re facing that are getting in the way of your success, like being interrupted too much, not having the information you need, etc.

And did you know there are different kinds of burnout? Psychologists say there are 3 burnout subtypes: “frenetic,” “underchallenged,” and “worn out.” So even if you say “burnout” or “stress,” your boss’s idea of what that means might be different from yours. So clearly articulate whether you need more help from colleagues, more time on deadlines, or whatever it is that will actually help you manage the situation.

Be Solution-Oriented

In this video about telling your boss you’re stressed without seeming whiny, I go over the two types of coping: problem-focused and emotion-focused. In the workplace, most bosses prefer problem-focused coping. So before you talk to your boss, prepare at least three possible ideas for making the situation better. 

By coming to the meeting with ideas already ready, your boss will see that you aren’t just looking for an excuse or a reason to complain, but that you’re actually looking for help at doing the best possible job. Your boss may have more suggestions for you, or be able to help you help you find the resources you need to implement your ideas. But by showing up with a plan, you’re showing positivity and a willingness to fix the situation.

Be Laser-Focused

The odds are good that there are many issues causing you stress that are leading to your feelings of burned out. And it can be tempting to want to address ALL of them in this meeting. But when you’re on the verge of burnout, be aware that your brain isn’t operating at its best. If you try to address every single outstanding issue at your organization all at once, you might get distracted and fall down the rabbit hole, amping up your own irritation in the meantime. Stick to one or two main issues that are leading to your feelings of burnout. Issues that – if resolved – will clear up the majority of your frustration. Refer back to the list you made above, and your boss will hopefully get on board.


Don’t let the risk of burnout drive you away from a job you enjoy. It’s possible to work hard without being burned out, so if you think you’re on the verge, talk to your boss sooner rather than later and make a plan that will keep you productive and successful.

Courtney Clark first name signature keynote speaker
First name signature for resilience speaker Courtney Clark

How to Protect Yourself from an Emotional Bully

Bullies don’t always stop at the playground.

Most adult conflict happens when two people hold different (but at least somewhat valid) opinions, and they butt heads. But SOME people weren’t taught healthy conflict skills, and some of THOSE people end up just plain mean.

If you have an emotionally bully in your life who won’t leave you alone, there’s a 3-step process for handling yourself and dealing with them in a healthy, productive way.

Physical Distance

Most people dealing with an emotional bully will have the instinct to put space between themselves and the bully. Follow that instinct! The more physical distance you can have, the better it is for your mental health. When I was in my mid-20s, I had a good friend who used to get upset every time something good happened for me. If I got a new job, she complained I didn’t have enough time for her. If I got some recognition for work or my volunteering, she would make some undercutting remark. I don’t even think she realized she was doing it! But every good thing that happened in my life made her uncomfortable, and she’d start to beat me up for it.

There are two problems with this first step, though. The first problem? Most people stop there. They think physical distance will solve the problem, but usually an emotional bully isn’t deterred by a little space. Which brings up the second problem: that you can’t always put enough physical space between you and someone trying to get under your skin. Especially if the bully is a colleague, for example, you can’t just quit your job and run far away. So that’s when you deploy the second step…

Emotional Detachment

Getting emotionally detached is a tough one for me. I have what my family calls a “justice bone,” this innate piece of me that wants people to REALIZE when they’re being unkind, admit it, and knock it off. But with true emotional bullies, that’s a pipe dream. They may NEVER clue in, and you’ll be waiting a long time. (Spoiler alert: I’ll probably be waiting right there next to you on the bench!)

What I learned when I worked with a very scary bully (see this blog post here for a little more background) is that the best thing I could do when I HAD to interact with him was to be as unfazed as possible. No matter what ridiculous thing he suggested to make my job harder, I would nod and say “Mmmm… interesting thought.” If he’d say something vaguely threatening, I’d reply “Fascinating.” If he said something insulting: “What a strange thing to say.” The less I replied, the more he turned his focus to someone who would give him a more emotionally charged response. It’s just like my mom taught me when I was fighting with my brother as kids: “if you give him a reaction, he’s just going to keep going.”

Practicing emotional detachment works in two ways – it hopefully makes the bully back off because he’s not getting the payoff he wants, plus it keeps you from being quite as frustrated, because you allow yourself to be less invested in “fixing” the bully. 

Healthy Outlet

No matter how good you are at emotional detachment in the moment, you’re still going to have some feelings come up. And you’re for SURE going to need to deal with those feelings. It’s important to find someone who is NOT a part of the environment where the bully is, to be your sounding board. Depending on how severe the situation is, I highly recommend going for at least a few sessions with a professional. The strategies I’ve learned for how to manage MYSELF (and the other person) in these situations have been incredibly valuable.

Whether a friend, family member, or a professional, find someone whose advice-giving style aligns with what you’re looking for. If you just want some sympathy, don’t turn to a well-known problem-solver. You’ll both be frustrated. Before you start the conversation, lay out clearly what you’re looking for (just to vent, advice, someone to be in your corner, etc.). Dealing with an emotional bully can feel lonely, so getting someone on your team is a critical part of the coping process.

Even as adults, we may still run into bullies sometimes. I like this Inc. article’s list of the 5 types of adult bullies. Dealing with an emotional bully is draining, so take these three steps to protect yourself mentally, so you’ll have the energy you need to keep focusing on what YOU need to get done.

4 Things To Do To Stop Feeling Burned Out

🔥You don’t have to just suffer, if you feel burnout at work (or in life!)

There are 4 important changes you can make that go right to the heart of burnout, and we’ll keep you from throwing in the towel. Learn which 4 small adjustments you can make in your situation to side step burnout before you get burned!

How to Survive Holiday Stress

It’s the Christmas home stretch!

… sooooo… you’re probably feeling major stress to get everything done.

If you’d rather be feeling the holiday spirit than feeling so much stress, I have 3 really simple tips you can try, that will keep holiday stress at a minumum.

The first thing you can do is be more realistic!

Try these 3 steps over the next few days and see how much better you’ll be at keeping the holiday hoopla in perspective.

What To Do When You Want to Quit But Can’t

If you’ve ever had one of those moments where you just wanted to scream “I quit!” and clean out your desk, then you know what I’m talking about.

 

I recently got a LinkedIn connection request from the worst manager I ever had. He refused to stick up for me (or any of my colleagues) when we were being undermined, bullied, harassed, and prevented from doing our jobs by the manager of another department. Employee after employee asked for his help getting this other manager out of our way. Employee after employee begged him to intervene. Employee after employee quit.

 

There were so many times during this job that I just wanted to pack my stuff up and go home. The problem? I LOVED what I was doing. Everything besides the toxic leadership at this job was amazing. The work was great, my other colleagues were great… and of course I needed the paycheck.

 

During those long months before I finally handed in my resignation letter, I came up with a plan to make staying survivable. Here’s what I did when I wanted to quit, but couldn’t:

 

Start In Two Places At The Same Time

 

When you’re facing a frustrating situation, our brains tend to recognize two ways we can help ourselves feel better: fixing the problem, or soothing our emotions. Psychologists call these two strategies Problem-Focused Coping and Emotion-Focused Coping. Research shows that using coping techniques that fall into not one but both categories – simultaneously – gets us the best results. (So if you were one of those people who learned that successful people only use Problem-Focused Coping, it’s time to un-learn that bad habit!)

 

The Heart of the Matter

 

Emotion-Focused Coping in the middle of a bad job experience can be things like finding a friend or mental health professional to talk to about the stress. Leaning on other people for support is a coping mechanism that most of us take for granted, but it’s one of the strongest ones we can use. The only catch is that sometimes we may find ourselves “venting” instead of actually processing. Venting is when we just rehash our anger over and over, always staying at the boiling point. In a healthy conversation, you’ll want to use your listener as support to help you feel better and maybe even find some new coping ideas.

 

Another option is volunteering. When I was researching my book The Giving Prescription, I found that giving back to others is one of the best ways to help you get perspective even when life is challenging or frustrating. All through my initial cancer diagnosis, I was volunteering every week at a nursing home, doing singing and dancing performances with a group of other young women. I was scared and struggling, but two things happened during those evening performances: I could see I wasn’t the only one struggling in life, and I also recognized that despite my illness, I had the ability to bring joy to people’s lives.

 

Taking Baby Steps

 

Problem-Focused Coping is using strategies and taking action that will hopefully solve the root cause of the issue. Interestingly, though, studies show that just taking any action might be enough to help you feel better, even if the action doesn’t have a direct result, because action-taking helps us feel more in control.

 

When it comes to staying in a job where you want to quit but can’t, Problem-Focused Coping might look like coming up with ways to keep your boss happy and conflict at a minimum. In my job with the poor manager who let the other manager harass us, I started anticipating ways the other manager was going to “accidentally” sabotage my programs, and building in safeguards to make it more difficult for that to happen.

 

It might also mean starting to make a plan for when you can look for a new job. An important element that helps internal resilience is something called “future orientation.” When we make plans for the future, it helps us keep our drive up, even in tough situations. So tell yourself “I can’t quit now. But I can start job hunting in six months.” And then work backwards from there. “So I’ll need to start brushing up my resume in five months. Maybe I’ll hire a career counselor in four months to help rewrite the resume. So starting next month, I can start putting some money aside for that career coach…” And all of a sudden you’ve got something you can do right now to help plan for the future.

 

It’s More In Your Hands Than You Think

 

When you want to quit but can’t, it’s easy to feel stuck. But even if you can’t make the final move right now, you can set yourself up – both emotionally and tactically – so you’ll be ready to move on and be successful as soon as possible.

You Don’t Have to be Hopeless. Here’s What Helps When the World Feels Horrible.

In the wake of another mass shooting, I’ve been finding myself struggling with writing a blog post. Events like this don’t make it very easy to feel resilient, positive, or hopeful. I want to say the perfect thing, but there is no perfect thing.

 

So without any perfect words, I realized that what I could share is what I know about the science of coping during difficult times, in the hopes that perhaps it’ll make you think of something you can do to feel less vulnerable, frustrated, or angry about things going on in the world or in your own little corner of it.

 

There are two types of coping strategies. Most of us only rely on one, whichever one comes more naturally to us. And heck – one is better than none! But that gets us only about half as far as we need to go. I learned about these strategies when researching my second book, The Successful Struggle, and now I’m better about reminding myself to use both.

 

The two types of strategies are Problem-Focused Coping and Emotion-Focused Coping.

 

Problem-Focused Coping

 

This week, feeling like there was a whole lot of intolerance in the world, I set out to take some action. The first thing I did was early vote in the midterm elections. That’s a very concrete action that obviously isn’t usually available to us, but it just so happened to be good timing. I’m also working on a volunteer project called KICS through the Junior League of Austin, where we’re delivering athletic sneakers to children in need. Studies show that well-fitting, seasonally appropriate shoes help kids stay not only healthy and active, but also improve self-esteem and even school attendance.

 

When we went to deliver the shoes to the first KICS school, the kids were saying things like “this is so awesome! I’ve never had a new pair of shoes before!” and “my last shoes broke and I had to hold them together with tape. How did you know I really needed these?” When you watch a child jump up and down and yell with joy over something as simple as their first brand-new pair of sneakers, those feelings of powerlessness over the world’s problems start to seem smaller.

 

Emotion-Focused Coping

 

The other kind of coping deals with addressing your emotions. When I looked at the research, some psychologists expected that Problem-Focused Coping would be more successful at helping people feel better because it addressed the root cause. But Emotion-Focused Coping turned out to be equally important. We need more than just action items to accomplish in our lives – we need hope. For me, a perfect example is a baby announcement that I just got that’s sitting on my kitchen island. I met this baby boy’s parents almost 10 years ago, when they came to volunteer at the little nonprofit that I had started. Thinking about these single young adults, giving generously of their time all those years ago, and now they’re a family, makes me proud and happy.

 

And that’s not the only family making me happy this week… I also helped some friends find a puppy to adopt! (If you’re even thinking about adopting a pet, don’t mention it to me because I will find you a new family member – it’s like my super power.) In fact, my friend Terri is doing amazing things in this world supporting the leaders of movements (check out her website!), so helping her bring a little joy into her life, when she brings joy to so many other people, is extra-fulfilling. Time spent with friends and loved ones in your life is a great Emotion-Focused Coping strategy.

 

Using strong coping strategies – even when you use them in tandem – won’t make the stressors of the world go away. But when you arm yourself with smart strategies, you’ll be better able to push forward without feeling defeated by how small you feel in the face of the things that challenge you.

 

How to Deal with a Pessimist at Work

Have you ever had to share an office with a total Negative Nellie pessimist? Someone who always sees the worst in any situation?

 

A coworker with a constantly negative attitude can lead to a toxic culture and a lack of productivity. When one person at work is always complaining about something, that negative mindset can spread through the whole office. Rolling in the door at work on Monday morning can be tough enough! But it’s even tougher when you know you’ll be greeted by a colleague with a poor attitude.

 

Here’s what to say to protect yourself from your pessimistic colleague, and keep their bad attitude from ruining your workplace

 

Complaint #1: “Woe is Me. Everything in My Life Is Horrible.”

Your Action Plan:

This type of complaint usually comes from someone craving connection and compassion. They want a listening ear, and often get mad when you recommend actions they can take to change their situation. What’s extra-frustrating is that many of their complaints aren’t even work-related, and they waste your time wanting to gripe about their miseries without wanting any solutions.

 

In this situation, make it clear that you care (which hopefully will head off a major meltdown), but don’t engage any more than that, or you may find yourself trapped in a conversation loop. Try saying: “I understand you are frustrated, but I’m out of ideas to help you make the situation better. I can’t help you solve this problem, and I have to focus on my work right now.”

 

 

Complaint #2: “Why Do We Need To Change? This is How We’ve Always Done It.”

Your Action Plan:

Employees, especially those who have been there awhile, can be reluctant to face change. One of the most effective ways to make change less uncomfortable is to connect people to the purpose of the change. Start by pointing out to your colleague how the change is going to have a direct payoff for them.

 

If the pessimist employee is a long-timer, you could appeal to their pride by saying  “you probably know better than anyone…” about the issue at hand. Try saying “the changes being proposed are going to help us reach the vision we’ve always had for this organization. You probably know better than anyone that we were founded with a goal of accomplishing X, Y, and Z. This leap is going to feel big, but it’s going to allow us the long-term stability we’ve been wanting, which I know is important to you.”

 

Complaint #3: “That Won’t Work. This is All Wrong.”

Your Action Plan:

Some colleagues just have a complaint about everything. Constant criticism can derail a staff meeting and demoralize the team. But if handled correctly, your pessimistic colleague’s complaints may just be an asset.

 

Research shows that workplace conflict can actually lead to better solutions. If you have a regular complainer on your team, try to channel their complaining into something helpful by giving them the job of foreseeing future complications on projects and ideas. If they feel like their complaints are being heard and taken seriously, they may be more likely to keep their critiques for the times when they’re asked. But if not, try saying “I hear your concerns about solution X. It’s time to move on from brainstorming possible hurdles, and start talking about how we implement solutions to those problems. What are your suggestions for working through the potential problems?”

 


 

You may not be able to change your pessimist coworker’s attitude. But you can minimize the impact it has on you and everyone else. With a few strategic comments, you can minimize the negative impact of the office pessimist, and create a more positive atmosphere for everyone.

 

 

 

 

Stop Saying “I’m Too Busy” and Say THIS Instead…

I catch myself saying “I’m too busy to…”

… and then I realize that’s a lie.

When you say “I’m too busy to do that,” you’re really making a subjective call. And people might not respond the way you want.

By rephrasing this common saying about being stressed out, you’ll be reframing what you REALLY mean, you’ll be better understood, and you may never catch yourself saying “I’m too busy” ever again.